Terms of sale
- ARTICLE 1 -
All orders imply the customer's unreserved acceptance of these conditions. These cancel any different or contrary clause appearing on the customer's documents or correspondence.
In the event that the order accepted implies prompt delivery, these general conditions are expressly deemed to be known to our professional customers and accepted by them without reservation.
- ARTICLE 2 -
Orders are invoiced at the rate in force on the date of delivery. Our prices are subject to change at any time without notice.
- ARTICLE 3 -
Studies of special products always remain our property, regardless of the purchaser's involvement in their creation. They may be submitted to the customer who may neither communicate them nor use them.
Modifications subsequent to the order may :
- result in an additional cost which will be indicated to the customer for acceptance,
- cause a delay in delivery of the order in question or of another order from the same customer.
- Additional costs and delays will be submitted to the customer for agreement, which will be deemed to have been obtained after 2 days have elapsed without objection.
- Specific standards for an order which are not currently used by us will give rise to tests which will be invoiced.
- ARTICLE 4 -
Our products comply with the legal requirements in force at the time of dispatch.
- ARTICLE 5 -
Whatever the conditions of sale, our supplies are always deemed to have been delivered to our cellars.
All packaging, warehousing, transport, customs and handling operations are at the expense and risk of our customers, who are responsible for checking the condition of the products on arrival and, if necessary, taking action against the carriers. We will be immediately reimbursed for any costs incurred.
Deliveries are always accompanied by a delivery note, a duplicate of which must be returned signed on receipt of the goods. Any dispute must be made within 48 hours of receipt of the goods, failing which it will be barred.
- ARTICLE 6 -
Delivery times are given as an indication only.
In the case of special orders, the starting point for these lead times is also subject to. Where applicable, on receipt of all the technical documents required to start work and on receipt of all the raw materials, if these are supplied by the customer or his principal.
Delivery times are modified in cases of force majeure such as war, fire, flooding or events such as strikes or lock-outs.
In the case of transport by our care, any shortages or damage may only oblige us to replace the offending or missing products outright, without any other compensation of any kind.
No product may be returned to us, in whole or in part, for any reason beyond our control. Returns may only be made with our express agreement.
- ARTICLE 7 -
The prices of our supplies are quoted exclusive of tax, ex-cellars.
Our invoices are payable at our head office, cash on order (unless otherwise stipulated) with a 1% discount or on receipt of invoice without discount.
Non-payment of a bill of exchange on its due date shall entail forfeiture of the term for all our debts.
Total or partial non-payment of an invoice in accordance with the contract shall suspend all further deliveries.
Eight days after formal notice including a denunciation of the present resolutory clause has remained without effect, the current contract will be terminated ipso jure.
The terms of payment constitute a substantial clause of the connection and must be respected. Failing this, we also reserve the right to regard the contract as terminated by operation of law and to retain in our possession any advance payments received until the compensation provided for below has been fixed. Any sum not paid on the due date shall automatically bear interest at the rate of one and a half times the legal rate.
Our customers may not invoke any cause whatsoever to defer or modify the terms of payment, in particular a dispute over the quality of the supplies or a delay in delivery, or a variation in price.
In the event of non-payment of all or part of an instalment by the due date, the customer shall, by operation of law and by the sole fact of non-performance of its obligation to pay, be liable, in application of the provisions of Articles 1152 and 1226 et seq. of the French Civil Code, to pay us damages fixed at a flat rate of 5% of the unpaid sum.
These damages will be payable from the date of the infringement, with interest at the legal rate from the same date, without the customer being able to take advantage of this interest stipulation to delay payment.
Regardless of any reservations made on receipt of delivery, in particular in respect of any breakages, the undisputed part of the delivery will be paid for at the price and in accordance with the terms of payment agreed at the time of the agreement.
Recovery by legal action will give rise to a repetition of the corresponding costs.
- ARTICLE 8 -
The goods are subject to a retention of title until full payment of the price, costs and accessories. Payment is deemed to have been made when the price is actually received; the submission of a bill of exchange or any other document creating an obligation to pay does not constitute payment.
In the event of non-payment by the buyer, the seller may, without losing any other of its rights, demand by registered letter with acknowledgement of receipt, the return of the goods at the buyer's expense and risk.
The seller may unilaterally and immediately draw up an inventory of unpaid products held by the buyer.
- ARTICLE 9 -
The Commercial Court of CHÂLONS-EN-CHAMPAGNE has sole jurisdiction for all disputes concerning the performance of our supply contracts, whatever the conditions of sale and the method of payment accepted, even in the event of a third party claim or multiple defendants.
For our international sales, French law shall apply, and the French text of these terms and conditions shall prevail.
- Delivery method -
Delivery is made by carrier or by post to the address indicated by the Customer when validating the order.
Delivery costs are fixed and delivery is only possible in mainland France.
- Delivery charges -
A contribution to delivery costs is requested for all orders.
If the order is to be sent to several different addresses, the delivery costs are multiplied by the number of addresses to be delivered to. The cost of delivery is indicated to the Customer before the order is validated and is the Customer's responsibility.
Delivery costs in Metropolitan France (excluding Corsica) are as follows:
1 to 3 bottles: €15
4 to 6 bottles: €25
7 to 12 bottles: €30
13 to 24 bottles: €45
25 to 36 bottles: €60
More: please contact us / on request
- Delivery times -
Delivery times run from the date of confirmation of the Order by the Seller. They range from 3 to 7 working days and may vary depending on the availability of the products ordered. These times take into account the time required to prepare the Order.
- Receipt of the order -
It is the Customer's responsibility to check the contents of the parcel upon delivery and to express any reservations - or even to refuse the parcel - on the delivery note before signing for it.
Any reservations must be indicated clearly, precisely and completely.
- Secure payment -
We use Shopify Payments, a secure online payment solution that ensures your transactions are as safe as possible. When you make a payment, your bank details are transmitted directly via an encrypted connection to Shopify's secure servers, without passing through our shop. This means that no sensitive data is stored on our systems, and that each transaction is processed according to the strictest security standards.
For more information, please contact us by email julien@champagne-landreat.fr